Contact and support


If you require any technical help or support with the Mortar Joint Gauge please email or fill out the contact form below.

Contact form


Email us for help and support


We want you to be delighted with your new Mortar Joint Gauge Tool, if for any reason you are not completely satisfied, please email us requesting an exchange or refund within 28 days. To arrange a return, please see the process below:

Email Us
Stating that you would like a return and we will post you a Royal Mail Tracked Returns label which should arrive the next day.
Re-Package the Goods
Carefully, safely and where possible in the original packaging, include a copy of your original order and a note explaining your new requirements.
Affix the Delivery Label
Affix the delivery label from Royal Mail to the package and simply drop it off at any Post Office! as.
Convinient Returns
If it is more convenient for you to arrange the return please return the goods to us at the address below, at your expense; Returns Dept. Nivek Tools, 76a Albert Road, Bilton, Harrogate, North Yorkshire HG1 4HT, UK

Send as a message via contact form